People need help with computers. That’s why this comic was created. It's based on true stories told by CyberNavigators as part of the eChicago research project. We hope it encourages you to get and give computer help in your library and elsewhere.

Chicago Public Library has offered CyberNavigator service since 1999. Urbana Free Library (Illinois) and Austin Public Library (Texas) provide volunteers to help people using computers. Libraries are looking for better ways to do this important work.

Thanks to the Institute of Museum and Library Services, the Benton Foundation, and the Chicago Community Trust for their support of eChicago, and to the CyberNavigators and others at Chicago Public Library for sharing their expertise.

For more information:

• CyberNavigators at Chicago Public Library.
• Williams, Informatics Moments: Digital Literacy and Social Capital in Civil Society and People’s Everyday Lives, in Library Quarterly, forthcoming.
• Roy, Bolfing and Brzozowski, Computer Classes for Job Seekers: LIS Students Team with Public Librarians to Extend Public Services, in Public Library Quarterly, 2010.
• Hoffman, Bertot, Davis, and Clark, Libraries Connect Communities: Public Library Funding & Technology Access Study 2010-2011.

Join us for the sixth year of eChicago gatherings on April 20-21, 2012 at UIC Student Center East, in Chicago.

National library symbol (above) and laptop version (left) from American Library Association.

Damian Duffy is a cartoonist, graphic novelist, writer, letterer, curator, lecturer and a PhD student at the University of Illinois Graduate School of Library and Information Sciences. duff@eyetrauma.net

John Jennings is a designer, illustrator, and associate professor of visual studies at SUNY Buffalo. ssum28@gmail.com

Kate Williams is an assistant professor at the University of Illinois at Urbana Champaign Graduate School of Library and Information Science and co-director of the Community Informatics Research Lab. katewill@illinois.edu

Dann Tincher is a graduate of the School of the Art Institute of Chicago. He is a freelance web designer, animator, illustrator, and comic artist. dannowar@gmail.com